Privacy Policy | Dylan Patisserie

Introduction
Cakefest, Inc. (Dylan Patisserie), value your privacy by providing appropriate measures in protecting and managing your personal data. Our Privacy Policy follows, and is consistent with, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), other issuances of National Privacy Commission (NPC), as well as other relevant laws of the Philippines.

Personal data refers to all types of personal information, sensitive personal information and privileged information. Personal information refers to "any information, whether recorded in a material from or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual".

This Privacy Notice articulates how we process (meaning, how we collect, use, share, retain and dispose) and protect your personal data. It also tells you what steps you can take if you want us to change how we use your personal data, or if you want us to stop using your personal data.

Our Purpose for Processing your Personal Data.
To allow us to comply with our corporate policies to its employees as well as with regulatory requirements being observed by Cakefest, Inc.. as an employer, developer, controller, processor and third party, it is important that Dylan Patisserie collects, uses, stores and retains your personal data when it is reasonable and necessary for a declared and specific purpose.
In general, we are using your data for any of the following purposes:

For Customers/Client/Applicants:

When you apply to become a supplier;
For you to provide reviews in our products and services;
To generate statistical insights;
To conduct research and analysis (through surveys or polls) in order to improve customer experience/satisfaction;
To respond to specific complaints, inquiries, requests or to provide requested information;
To provide customer care activities, monitor our quality and security, and provide services timely and efficiently; and,
To notify and update you (through call, text or email) about our complimentary, commercial and promotional advertisements, loyalty and rewards offers, exclusive invites, discounts, surveys, and other direct marketing that we deemed relevant and beneficial to you based on your preference and interest initially provided to us or made aware of, with which you can opt-out anytime should you prefer not to receive these notifications.
To conduct appropriate due diligence checks;
To evaluate your proposal including your manpower, technical and operational capacity;
To assess the viability of your proposal and process your accreditation;
To communicate any decision on such proposal and issue a letter of award together with the contract; perform any other action as may be necessary to implement the terms and conditions of our contract
To comply with Cakefest Inc.’s obligations under law and as required by government organizations and/or agencies such as, but not limited to, the following: NPC, BIR, HDMF or Pag-IBIG, PhilHealth, SSS and so on;
To comply with legal and regulatory requirements or obligations; and,
To perform such other processing or disclosure that may be required under law or regulations.

Types of personal data we collect
The types of personal data that we will collect from you depends on the particular purpose and/or position for which you are submitting an application.
The common type of data collected by Dylan Patisserie from you, generally includes the following:

Basic personal information, such as full name, nickname, home addresses/billing address/shipping address, e-mail address, employment information, telephone, other personal contact numbers, username and password;
Sensitive personal information, such as age, nationality, marital status, gender, health, education and government issued identification document which includes, but not limited to identity (ID) cards, licenses, social security number;
Employment record, such as educational background, employment history, certifications, trainings attended, resume and income information of your previous jobs; and
Financial details such as credit history, bank account, credit card, and debit card information you have provided as a result of our transaction.
Please note that you are responsible for ensuring that all such personal data you submit through this website is accurate, complete and up-to-date.

Our Method of Collection
We collect data when you:

Submit a job application;
Submit a proposal and/or business-related documents;
Fill-out our forms and submit necessary documents;
Submit information through any form on our digital platforms or contact us through any of our social media accounts;
Purchase any of our, products, or avail of services and promos;
Respond to surveys, promotions, and other marketing and sales initiatives;
Provide personal information in relation to inquiries, requests, and complaints
Subscribe to our newsletter by indicating your email address; and,

Web Analytics in our Website
This website engaged Google Analytics, a third-party service to analyze the web traffic data for us. This service use cookies or web beacons.
Cookies are small files that our website puts on your PC to store info about your preferences. Cookies can improve your browsing experience by allowing our website to remember your preferences or letting you avoid signing in each time you visit our website. If you don't want our website/mobile application to store cookies on your PC, you can block cookies. But blocking cookies might prevent some pages from displaying correctly, or you might get a message from our website/mobile application letting you know that you need to allow cookies to view that our website/mobile application.
Data generated is not shared with any other party. For you to fully enjoy your visit and browsing experience, only non-identifiable web traffic data are collected and analyzed, including:

Your IP address,
The search terms you used,
The pages and internal links accessed on our site
The date and time you visited the site,
Geolocation,
The referring site or platform (if any) through which you clicked through to this website
Your operating system, and
Web browser type.

Links to third-party websites
From time to time, we will provide links to third-party web sites, or advertisements which contain links to third-party sites. These links are provided as a service to you and we do not provide any personal data to these websites or advertisers, and therefore, we will not accept responsibility for their privacy practices. These sites are operated by independent entities that have their own privacy policies which you should also review Dylan Patisserie’s Privacy Policy does not apply to such other sites or to the use that those entities make of your information. Dylan Patisserie has no control over the content displayed on such sites, nor over the measures, if any, that are taken by such sites to protect the privacy of your information.

Sharing of your Data
As a general rule, we are not allowed to share your data to third party except in limited circumstances as noted below. By giving your consent, you authorize Dylan Patisserie to disclose your personal data to accredited/affiliated third parties or independent/non-affiliated third parties, whether local or foreign in any of the following circumstances:

As necessary for the proper execution of processes related to the declared purposes in this Privacy Policy.
The use or disclosure is reasonably necessary, required or authorized by or under law (such as for criminal investigation, as requested by court of law).

This means we might provide your personal data to the following:

Our affiliates, subsidiaries, partner companies, organizations, or agencies including their sub-contractors or prospective business partners that act as our service providers and contractors;
Law enforcement and government agencies;
Geolocation,
The referring site or platform (if any) through which you clicked through to this website
Your operating system, and
All third parties, with which we share this personal data are required to use your personal data in a manner that is consistent with this Privacy Policy.

However, these companies may only use such personal data for the purpose(s) disclosed in this Privacy Policy and may not use it for any other purpose.

How we protect your personal data
We take reasonable steps to make sure that your personal data we collect, use or disclose are accurate, complete, and up-to-date. We strictly enforce our Privacy Policy and we have implemented technological, organizational and physical security measures to protect your personal data we hold from loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. We put in effect safeguards such as the following:

We keep and protect your personal data using a secured server behind a firewall, deploying encryption on computing devices and physical security controls.
We restrict access to your personal data only to qualified and authorized personnel who hold your personal data with strict confidentiality.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
Any personal data that you provide on this website is initially processed and stored by Cakefest, Inc. Using a secured connection, only authorized Cakefest, Inc. personnel can then access and download your personal data from this website.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign-off when finished using a shared computer.

Where and how long do we keep your personal data?
Cakefest, Inc. reserves the right to retain your personal data under certain circumstances such as when your personal data may be necessary to resolve disputes, or if Cakefest, Inc. is required to do so by law or in the good faith; provided that such action is necessary to comply with a legal obligation and/or protect and defend the rights or property of Cakefest, Inc. or its affiliates. If Cakefest, Inc. is required to retain any portion of your personal data for such purposes, it shall use reasonable efforts to limit such data to what is necessary to accomplish the particular purpose.

If there are changes in our Privacy Policy
From time to time, it may be necessary for Dylan Patisserie to change this Privacy Policy. If we change our Privacy Policy, we will post the revised version here and will take effect immediately, so we suggest that you check here periodically for the most up-to-date version of our Privacy Policy. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected personal data without obtaining your consent, unless required by law.

How you can access, correct and update the personal data we have about you?
To exercise your rights which include right to access, modify, erase and object to processing your personal data within a reasonable time after such request or should you have any inquiries, feedbacks on this Privacy Policy, and/or complaints to Dylan Patisserie, you may reach us through our "Contact Us"/"Customer Service" menu in this website, through a written letter or through an email to our Data Protection Officer (DPO).

Our contact details are as follows:

Data Protection Officer – Dylan Patisserie
Dylan Patisserie – 116 Jupiter Street, Barangay Bel Air, Makati City, Philippines 1209
Office Telephone Number: +6328777-2999 or +6328292-3035
Email address: info@dylanpastry.com

You may also lodge a complaint before the National Privacy Commission (NPC). For further details, please refer to NPC’s website: https://privacy.gov.ph/mechanics-for-complaints/.

Our decisions to provide such access or consider any request for correction, erasure and objection to process your personal data as it appears in our records are always subject to any exceptions under applicable and relevant laws and/or the DPA, its IRR and other issuances of NPC.

To cover for the cost of verifying a request for information and locating, retrieving, reviewing and copying any material requested, we may charge you minimal and reasonable fees based on administrative costs we incurred.
This Privacy Policy was last amended on September 2021

Privacy notice for forms
At Dylan Patisserie, we take your privacy seriously, we will only use your personal information to facilitate your orders/booking that you have availed. In particular, we ask for certain sensitive personal information to ensure that only legally eligible and qualified persons can avail the services we have on offer.

The contact information you provided will only be used to update and give you feedback regarding your experience with Dylan Patisserie. We would also like to contact you with your details of others products and services we offer. If you consent to contacting you for this reason, please tick the box upon registration/log in to give your consent for us to be able to reach you.

Should you have any questions regarding your data, you may contact our DPO at info@dylanpastry.com or +6328777-2999.